What room types do you have?
All our rooms are ground floor private ensuites. Rooms include: double bed, chair, desk, under bed storage, wardrobe and shelves.
What communal spaces do you have?
Making new friends is an exciting part of student life! That’s why we offer great communal spaces where you and your neighbours can get to know each other. Within each flat, there are two kitchens, two lounges/dining areas and private gardens. And within the building there are communal cinema, gym, games area and studying rooms. There’s loads of fun and exciting things to do all free of charge!
Are meals included?
We do not provide meals. Residents can use the fully fitted kitchen to cook their meals or they can easy access a range of local eateries in the area.
Is cleaning provided?
It’s your responsibility to clean both your room and to maintain your flat. The communal areas and corridors will be cleaned twice a week. Support team will provide guidance on how to maintain your room and cleaning equipment like vacuum are provide for free. If you would like someone to clean your room this can be arranged and will be an additional cost. For more information please contact our support team.
Can I smoke in my room or in the building?
Saltire Court is strictly non-smoking throughout the building.
Will it be noisy?
All windows are double glazed and access to corridors is limited to residents within that flat. We also operate quiet hours in the evening between 11pm and 7am. Saltire Court rests within green grounds in a quiet residential area and is very quiet.
Do you provide bedding or do I need to bring my own?
Bedding is provided. In fact, we provide bedroom supplies (pillows, duvets, sheets etc), bathroom supplies (towels, mats etc) and kitchen supplies (plates, glasses, cutlery, pots and pans etc) all for free.
Where can I store my belongings?
Each room offers under-bed storage, wardrobes and drawers. In addition, we have secure storage for any possessions that might not fit. Please inform our support team if you’d like to use our additional storage.
Can I bring my bicycle?
Yes, we have storage for bikes on the premises free of charge.
What should I bring with me?
Rooms are fully equipped with a double bed, desk and chair and plenty of storage and shelfing. Unlike most other places, we also provide bedding, pillows, duvet, towels, cutlery, plates, cups, glasses, kitchenware and pots, hairdryers and vacuum! We provide everything so you can focus on the important stuff like studying and making friends! But, if you prefer to bring your own items or any specific furniture, please check with our support team.
Is there anything I can’t bring with me when I move in?
Please do not bring anything that is illegal or dangerous. Candles and other hazardous items are not allowed either. Unfortunately, pets are not allowed either. If you need a guide dog or working dog to assist you, please get in touch to discuss your options. Kitchen appliances are not allowed in the bedroom. Furniture must be first consulted and approved by support team before you move in.
Are things like pots, pans and cutlery provided in the kitchen?
General kitchen ware and utensils are provided. However, you may need to purchase any specialised items that you may require.
Can I bring my pet with me?
No, unfortunately, pets are not allowed.
Do I need to buy contents insurance for my room?
Selected items inside your room are automatically covered against fire, flood, theft and accidental damage by our partners Endsleigh. For insurance on specific and high value items additional cover will be required. For more information visit Endsleigh Student Contents insurance or contact our support team.
How much does it cost to use the laundry, cinema and gym facilities?
It’s free! You pay nothing to use laundry, cinema or gym facilities!
What happens if I have a maintenance issue?
Please report any maintenance issues to the support team. Your problem will be logged, and a member of our maintenance team will help resolve the issue as soon as possible.
Is there parking available?
Car parking is allocated and is reserved on a first come first served basis. There is a cost for parking space, please contact our support team for more information.
What if I have a disability or special requirements?
Our top priority is making sure you have a comfortable and safe stay, so please declare any medical information or disabilities on your application.
All our rooms are ground floor and mobility friendly. In addition, we offer some wet room ensuites. When completing your application, please make sure you enter in as much detail as possible so our teams can ensure you reserve the most suitable room for your requirements.
Some rooms offer dual occupancy – can my friend come to live with me?
We have a small number of dual occupancy rooms, however outside of these rooms, we do not allow more than one person to live in rooms. Please note that dual occupancy is subject to a rental increase of £25 per week and both individuals must be students.
Can I change rooms if I don’t like mine?
All rooms are effectively the same and as much information will be provided before your arrival. If someone drops out or someone else wants to swap with you, then it may be possible to change rooms. Please contact the support team and they will do their best to accommodate your needs.
How close is my housing to the university?
Saltire Court is located at 751 Broomfield Road, Glasgow, G21 3HQ. We are conveniently located to Glasgow Kelvin College, Strathclyde University, Glasgow Caledonian University and City of Glasgow College. These 4 campuses are 10-14 mins cycle away.
What counts as an act of anti-social behaviour?
Anti-social behaviour can be any behaviour that causes, or may cause, distress, nuisance, annoyance, alarm or harassment to other residents, support team members, contractors, visitors to the property or the wider community. For example, playing loud music late at night, using illegal drugs, smoking inside the building or using threatening or abusive language towards other residents or support team members.
There are specific obligations in your tenancy agreement addressing anti-social behaviour that you must comply with. Failure to do so is a breach of your tenancy. They are:
- Not to cause, or allow visitors to engage in, anti-social behaviour, which means any conduct causing or capable of causing a nuisance or annoyance to the Landlord, other occupiers, neighbours or people engaging in lawful activity within the locality. Examples of anti-social behaviour include (but are not limited to) not properly disposing of rubbish and inconsiderate use of the property, as well as more serious problems such as noise, violent and criminal behaviour, the supply and use of controlled drugs and intimidation, harassment or victimisation on the grounds of a persons’ race, sex (gender), sexual orientation, disability, age, religion or belief, pregnancy or maternity status, or socio-economic status.
and
- Not to cause any nuisance, offence, disruption, harassment, annoyance or persistent disturbance to others.
How do I report an act of anti-social behaviour?
Our support teams are present 24/7 to support you with any concerns around anti-social behaviour. You can contact us via telephone, email or speak to a member of the support team at the reception desk. We can then take appropriate action. This might include speaking to the resident(s) in question about the obligations in their tenancy agreement and the effect of their behaviour on others, or informing their guarantor, university or other authorities.
If you witness an incident where there is immediate risk to yourself or others, you should alert emergency services by ringing 999 immediately.
Where do I access relevant support if I have been affected by an act of anti-social behaviour?
Our support team will be able to guide you to support available with local charities, student services at the university and the local police. We would also encourage you to contact a family member or friend for additional support.
Student Minds is the UK’s student mental health charity. Their website is a great source of information and advice. Student services at university will also have further guidance that can support you during your time at university.